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Homebuyer's Path

Every home buyer’s path is different, but here are the key steps to own Enduring Quality.

eQ Homes Ottawa

Here’s how we bring
you home



SINGLES & TOWNS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Home!

  1. Sign Agreement of Purchase & Sale with your eQ Sales Representative. Provide deposit cheques or complete EFT form (if applicable)
  2. Provide Mortgage Approval from your lender.
  3. 5-day conditional period starts. Review Agreement of Purchase & Sale with your Solicitor.
  4. Congratulations! Your new home purchase is now official and 5-day conditional period ends.
  5. Receive access to your homeowner portal.
Shannon Granger Eq Homes Ottawa

Shannon Granger

Design Studio Manager

sgranger@eqhomes.ca

Design Selection Process

  1. Design Studio will contact you by phone. See Sales Representative for details.
  2. Stage 1 virtual appointment booked. You will receive a confirmation email and link to eQ Wish List.
  3. Stage 2 in-person appointment booked once Stage 1 documents are complete.
  4. Finalize your Stage 2 selections via DocuSign to complete your eQ Design Studio process.
Peter Jury Eq Homes Ottawa

Peter Jury

Vice President of Construction

pjury@eqhomes.ca

Your New Home Construction Starts!

  1. Lot Walk. Meet the Builder.**
  2. Receive A Progress Photo From Customer Care.
  3. Roof Is On And Shingled. Customer Care To Send Progress Photo.
  4. Frame Walk with Customer Care and Construction Representative.**
  5. Walk-Through for blinds and window coverings measurements.**
  6. Homeowner Orientation (PDI).** Customer Care will walk you through your new home.
  7. Register online for MyHome at Tarion.com.
  8. Submit AVID Construction Survey.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!!

  1. Submit 30-day Tarion Warranty. If necessary.***
  2. Submit AVID Customer Satisfaction Survey (30 days after closing).
  3. Submit 1-year Tarion Warranty. If necessary.***
  4. Submit 2-year Tarion Warranty. If necessary.***
  5. 3 to 7-year Tarion Warranty starts.***

Visit Our eQ Homes University Video Series to Learn More

*Wish List not available for all communities, see agent for details. **This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.

CONDOS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Condo!

  1. Sign Agreement of Purchase & Sale with your eQ Sales Representative. Provide deposit cheques or complete EFT form (if applicable)
  2. 10-day rescission period starts. Review Agreement of Purchase & Sale with your Solicitor.
  3. Provide mortgage approval from your lender.
  4. Congratulations! Your new home purchase is now official and 10-day rescission period ends.
  5. Receive access to your homeowner portal.
Shannon Granger Eq Homes Ottawa

Shannon Granger

Design Studio Manager

sgranger@eqhomes.ca

Design Selection Process

  1. Design Studio will contact you by phone. See Sales Representative for details.
  2. Stage 1 virtual appointment booked. You will receive a confirmation email and link to eQ Wish List.
  3. Stage 2 in-person appointment booked once Stage 1 documents are complete.
  4. Finalize your Stage 2 selections via DocuSign to complete your eQ Design Studio process.
Ron Ingram Eq Homes Ottawa

Ron Ingram

Senior Project Manager

ringram@eqhomes.ca

Condo Construction Starts

  1. Construction On Your Condo Building Begins!
  2. Check Your Homeowner Portal For Progress Photos.
  3. Drywall Walk With Customer Concierge And Construction Representative.**
  4. Town Hall Event.**
  5. Homeowner Orientation (PDI).**
  6. Register Online for MyHome at Tarion.com.
  7. Occupancy Walk With Your Customer Concierge.**
  8. Submit AVID Construction Survey.
  9. Submit list of Common Element items for Performance Audit.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!

  1. Occupancy (Interim) Starts.
  2. Submit 30-day Tarion Warranty. If Necessary.***
  3. Submit AVID Customer Satisfaction Survey. (30 days after taking occupancy).
  4. Notice of Condo Registration.
  5. Closing Day. (Receive Title).
  6. Election Day. Turnover Process Begins.
  7. Complete Common Elements Performance Audit Survey.
  8. Submit 1-Year Tarion Warranty. If Necessary.***
  9. Submit 1-Year Performance Audit.
  10. Submit 2-Year Tarion Warranty. If Necessary.***
  11. 3 to 7-Year Tarion Warranty Starts.***

*This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.

DESIGNER FINISHED SINGLES & TOWNS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Home!

  1. Sign Agreement of Purchase & Sale with your eQ Sales Representative. Provide deposit cheques or complete EFT form (if applicable)
  2. Provide Mortgage Approval from your lender.
  3. 5-day conditional period starts. Review Agreement of Purchase & Sale with your Solicitor.
  4. Congratulations! Your new home purchase is now official and 5-day conditional period ends.
  5. Receive access to your homeowner portal.
Peter Jury Eq Homes Ottawa

Peter Jury

Vice President of Construction

pjury@eqhomes.ca

Your New Home Construction Starts

(If you purchase your home early enough in the construction process, these steps may apply to you)

  1. Lot walk. Meet The Builder.**
  2. Receive a progress photo from Customer Care.
  3. Roof Is on and shingled. Customer Care to send progress photo.
  4. Frame Walk with Customer Care and Construction Representative.**
  5. Walk-through for blinds and window coverings measurements.**
  6. Homeowner Orientation (PDI).** Customer Care will walk you through your new home.
  7. Register online for MyHome at Tarion.com.
  8. Submit AVID Construction Survey.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!

  1. Submit 30-Day Tarion Warranty. If Necessary.***
  2. Submit AVID Customer Satisfaction Survey. (30 days after closing).
  3. Submit 1-Year Tarion Warranty. If Necessary.***
  4. Submit 2-Year Tarion Warranty. If Necessary.***
  5. 3 to 7-Year Tarion Warranty Starts.***

**This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.

DESIGNER FINISHED CONDOS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Condo!

  1. Sign Agreement of Purchase & Sale with your eQ Sales Representative. Provide deposit cheques or complete EFT form. (if applicable)
  2. 10-day rescission period starts. Review Agreement of Purchase & Sale with your Solicitor.
  3. Provide mortgage approval from your lender.
  4. Congratulations! Your new home purchase is now official and 10-day rescission period ends.
  5. Receive access to your homeowner portal.
Ron Ingram Eq Homes Ottawa

Ron Ingram

Senior Project Manager

ringram@eqhomes.ca

Condo Construction Starts

  1. Construction On Your Condo Building Begins!.
  2. Check Your Homeowner Portal For Progress Photos.
  3. Drywall Walk with Customer Concierge and Construction Representative.**
  4. Town Hall Event.**
  5. Homeowner Orientation (PDI).**
  6. Register Online for MyHome at Tarion.com.
  7. Occupancy Walk with your Customer Concierge.**
  8. Submit AVID Construction Survey.
  9. Submit list of Common Element items for Performance Audit.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!

  1. Occupancy (Interim) Starts.
  2. Submit 30-day Tarion Warranty. If Necessary.***
  3. Submit AVID Customer Satisfaction Survey. (30 days after taking occupancy).
  4. Notice of Condo Registration.
  5. Closing Day. (Receive Title).
  6. Election Day. Turnover Process Begins.
  7. Complete Common Elements Performance Audit Survey.
  8. Submit 1-Year Tarion Warranty. If Necessary.***
  9. Submit 1-Year Performance Audit.
  10. Submit 2-Year Tarion Warranty. If Necessary.***
  11. 3 to 7-Year Tarion Warranty Starts.***

**This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.