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eQ Customer Care

As your single point of contact, your customer care team is here to assist you from the time you finish up the Design Studio all the way to closing your new home and after-sales service.

Every community has its own dedicated Customer Care Team who you can easily reach to receive timely responses to your requests.

eQ Homes Ottawa

What will your Customer Care Team do?

eQ Homes Ottawa

Be your helpful, go-to person for everything you need to know about your new home – from the start of construction to the end of your second year warranty.

Accompany you on all of your construction appointments and provide information and help.

eQ Homes Ottawa

Be your liaison and follow up on all of your home related inquiries, no matter which department it involves (other than finance).