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Introducing our Online Sales Counsellor, Sara McCarthy

If you’ve ever chatted with Sara – whether it was on our website live chat, through our social media accounts, by phone or by email – you’ll know her positivity and great energy make her an asset to the eQ Homes team. She came onboard to fulfill the newly created role of Online Sales Counsellor in 2019 and since then has devoted herself to outstanding customer service. We sat down with her to find out more about her life, her job, and what it takes to succeed in an Online Sales Counsellor role.

 

 

Name: Sara McCarthy


Job Title:
Online Sales Counsellor


How long have you worked with eQ Homes?
I’ve been with eQ Homes since June of 2019.


How would you describe your role at eQ Homes?
My role is to be the friendly face that greets potential purchasers online. My goal is to educate potential homeowners on the homes and communities we build and introduce them to our Sales Agents. From there we hope to turn them into happy homeowners.

 

What makes you such a great fit for this role?
Having a positive attitude is so important and I think that’s something that comes naturally to me. Great communication skills and the initiative to follow up are also really important to a great customer experience. It’s very satisfying to get great feedback when you’ve helped someone out and made their day better.


What’s your favourite thing about working at eQ?

The people! My co-workers have always been so supportive and helpful since day one. They truly are like family.


What’s the most challenging aspect of your job?
It can be challenging to keep up with all of the information about each and every home design we build across all seven of our communities. You have to keep track of so many details, like what design features are standard in each home, which lots have been released, pricing changes and current promotions, how soon we expect people will be able to move in, etc. And you have to be prepared for a lot of random questions, like, “which of your homes have a 2-car garage?” or even things like, “where did you get that lamp in your model home?”


What’s one success you have achieved that you want to celebrate?
I celebrate every time I book an appointment with one of our agents because it means I’ve helped a potential client get to the next step on their home buying journey. I have a little solo dance party in my home office.  Oh, to be a fly on the wall at this desk!


Do you have any advice for someone considering a role like yours?
I’d say do it!This role has allowed me to comfortably get back into the work world after being off with our daughter. I can work flexible hours and mainly from home, so it’s allowed me to balance being a mom and working at the same time – without losing my mind.


How do you spend your time outside of work?
My hobbies including spending time at the cottage, adventuring with our daughter Charlotte and spending time with friends and family.


Who inspires you?
Get ready for the cheese…my partner! He is the hardest working person I have ever met both in his career and at home. He inspires me to be the best version of myself.

 

 


VIP Realtor Profile: Kim Tran of RE/MAX Hallmark Realty Group

Meet VIP Realtor Kim Tran of RE/MAX Hallmark Realty Group. She’s the latest addition to our VIP Broker Program!

 

 

Name: Kim Tran


Business Name:
RE/MAX Hallmark Realty Group


Bio:
An Ottawa native, Tran developed a passion for architecture and real estate from an early age. She joined the real estate industry fifteen years ago and hasn’t looked back since. Her mantra is, “In the absence of trust, there is no business being done!”


What’s your favourite thing about working in real estate?
I love seeing the smiles on my clients’ faces when they find their dream home. That moment, that smile – it’s absolutely priceless to me.


What made you want to work with us at eQ Homes?

I love the quality eQ Homes delivers, and the styles of homes they offer. Their team of professionals are also top notch – easy to reach, trustworthy and open. They truly make transactions as smooth as possible.


Why did your clients decide to buy an eQ Home?

My clients have chosen to purchase eQ Homes because of the trust they have in me, as well as in eQ as a builder.


Do you have any advice for home buyers?

Always do your research! Seek out an expert’s assistance and never be afraid to ask questions. It’s a learning process after all.


Do you have any advice for other Realtors?
Be knowledgeable. Know your product and know your client’s needs. Be confident in your abilities. Always go above and beyond!


Connect with Kim:

Website: www.capitalpropertiesnow.com
Facebook: Team Tran
Instagram: @kim.tran.team

At eQ Homes we love working with Realtors. Visit our online Broker Portal to learn about our VIP Broker Bonus Program.

 


VIP Realtor Profile: Yanping Mai of Keller Williams Integrity

Meet VIP Realtor Yanping Mai of Keller Williams Integrity. She’s the latest addition to our VIP Broker Program with four eQ Homes sold!

 


Name:
Yanping Mai

 

Business Name: Keller Williams Integrity

 

Bio: Yanping earned her MSc in Corporate Finance at Salford University in the UK in 2006 and worked as a freelance writer and columnist for Chinese media groups in the UK and Mainland China for several years before discovering her talent for real estate. She has been working as a Realtor for Keller Williams Integrity since 2014.

 

 

 

What’s your favourite thing about working in real estate?
I like architecture, and I enjoy meeting nice people and helping them to buy properties. Being a Realtor offers flexible work hours and a good income.

What made you want to work with us at eQ Homes?:
This home builder builds good quality homes and has a good reputation. Their prices are reasonable. eQ Homes always appreciates the hard work that Realtors put in, and shows that appreciation by treating them very nicely. In fact, their friendly company culture made me feel like family.

Why did your clients decide to buy an eQ Home?:  
The main reasons are that eQ Homes are good quality, reasonably priced and in good locations. The Sales staff are also very helpful and caring.

Do you have any advice for home buyers?:
Always consider a builder’s reputation before you buy.

Do you have any advice for other Realtors?
Working with eQ Homes will help you achieve more – not only income, but also respect!

Connect with Yanping
Website: bbs.comefromchina.com
Email: ymai@kw.com

At eQ Homes we love working with Realtors. Visit our online Broker Portal to learn about our VIP Broker Bonus Program.

 


VIP Realtor Profile: Abhishek Bhateja of Royal LePage

Meet VIP Realtor Abhishek Bhateja of Royal Lepage. Abhishek reached the top level of our VIP Broker Program with five eQ Homes sold!

 


Name:
Abhishek Bhateja

Business Name: Royal LePage

Bio: I am a passionate and highly driven Ottawa Realtor who first and foremost wants to do right by my clients. It is an honour to be recognized among the top 3% Nationally as a top producing agent, in a field of over 14,000 Realtors at Royal LePage. I come from a family of real estate investors, entrepreneurs and developers, so a strong work ethic is in my blood. I work very closely with my clients to ensure that their needs are being met and that they have the best real estate experience of their life. Whether you are a first-time home-buyer or a savvy real estate investor, your interests are my top priority. I am a long time Ottawa resident and have chosen to raise my family here as I love this beautiful city. I bring over 20+ years of expertise in customer service, sales and management.

 

 

What’s your favourite thing about working in real estate?
I enjoy meeting people and I feel great knowing that I was part of their biggest financial decision. I feel a sense of accomplishment when I negotiate the best deal for my clients. I will never put my stamp on a deal if it is not a good deal for my client.

What made you want to work with us at eQ Homes?:
I love the process of buying a home. I felt the reps at eQ Homes’ Sales Centre worked in conjunction with me and made the experience very positive. eQ is very well respected, and I love the attention to detail and quality of eQ homes. I felt synergy with the builder and got lot of positive feedback from past owners of eQ homes and my present new build clients.

Why did your clients decide to buy an eQ Home?:  
My clients loved the quality of eQ Homes. They loved the experience and obviously the site suited their needs.

Do you have any advice for home buyers?:
You can never go wrong buying a home. It is a long-term investment, and I can guarantee you will always come out ahead if you are buying long term. The average home price in Ottawa was $13,351 in 1956 and now it is $407,571 in 2018. Ottawa is one of the most stable markets in North America, and the third cleanest capital in the world. I feel we are still undervalued for a major North American capital city.

Do you have any advice for other Realtors?
Do what’s right for your client. You are dealing with your clients’ most important asset. Take care of your clients’ emotional needs as well. Be respectful and honest. This is one of the best professions in the world. If you do good work you will never have shortage of clients. Go above and beyond.

Connect with Abhishek
Website: Bhateja.ca
Facebook: https://www.facebook.com/bhatejarealestate/
Instagram: @bhateja.ca
LinkedIn: https://www.linkedin.com/in/abhishek-bhateja-92809079/

At eQ Homes we love working with Realtors. Visit our online Broker Portal to learn about our VIP Broker Bonus Program.

 


Second Annual eQ Homes Toy Drive a Huge Success

 

Pictured left to right: Katherine Toms from eQ Homes; Simon Anisman from Mrs. Tiggy Winkle’s; Josh Kardish from eQ Homes; Tobin Kardish from eQ Homes; Bryan Swain from Make-A-Wish® Eastern Ontario.

 

FOR IMMEDIATE RELEASE

Ottawa, ON – The holidays are a time of giving, and thanks to an outpouring of community support, more than 1,000 local wish children will receive toys.

Benefiting Make-A-Wish® Eastern Ontario, gifts for the Second Annual eQ Homes Toy Drive poured in at each eQ Homes and Mrs. Tiggy Winkles location. With the help of the local toy store, eQ Homes generously matched each donation toy for toy, and donated a toy on behalf of each new eQ homeowner in 2018, bringing the total number to an incredible 1,041 toys donated.

“We’re so proud of this year’s eQ Homes Toy Drive success, especially since it’s only in its second year,” says Katherine Toms, Digital Marketing Coordinator at eQ Homes. “Our goal was to exceed last year’s toy donation total of 892 and thanks to many generous donors we far exceeded that goal.”

Make-A-Wish® Eastern Ontario grants life-changing wishes for children with critical illnesses in our community and are on a quest to bring every eligible child’s wish to life since having a wish granted is an integral part of a child’s treatment. “Our hearts were filled with pure happiness right before the holidays as the countless number of toys started pouring into our office! These toys provide smiles, happiness and a great source of distraction for our wish children and their siblings.  We are very grateful to eQ Homes and their clients for their generosity.  It’s a pleasure and honour to partner with local companies such as eQ Homes who value giving back to their community” says Tanya Desjardins, CEO at Make-A-Wish Eastern Ontario.

“We’d like to give special thanks to everyone who took the time to bring in toys and assist us in helping wish children and their families,” adds Katherine Toms.  “At eQ we feel it’s important to support local charities and local businesses, and this toy drive allows us do both at once.”

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For media inquiries, please contact:

Sigale Goldstein | 416-988-1125 | sigale.goldstein@outlook.com
RYAN DESIGN INTERNATIONAL
100 Sunrise Ave., Suite 111
Toronto, ON M4A 1B3

 


VIP Realtor Profile: Julia Zhu of Insider Realty

It’s our pleasure to introduce our first VIP Realtor, Julia Zhu of Insider Realty. Julia is one of our top performing Realtors with eight eQ Homes sold!

 

Name: Julia Zhu

Business Name: Insider Realty

Bio: Julia came to Canada to complete her Master’s Degree in Ottawa and soon began working in the Federal Government. She quickly got into real estate investing and found that she had a passion for the business. She has been a real estate agent for over five years and has developed a loyal client base. Her spirit and willingness to always go above and beyond for her clients has made her one of the top agents in the Chinese community.

 

 

What’s your favourite thing about working in real estate?
I truly love this business and the feeling of satisfaction and accomplishment of helping my clients and friends to find their dream homes.

What made you want to work with us at eQ Homes?:
eQ Homes has deep roots in Ottawa and it is seen as one of the most respected home builders.  Working with the eQ Homes team has been a fabulous experience for me.

Why did your clients decide to buy an eQ Home?:  
My clients love eQ Homes for their superior quality, standards and value.  eQ Homes has always been accommodating for my clients with their requests.

Do you have any advice for home buyers?:
The home buying experience with eQ Homes has always been first class and you can have a peace of mind knowing you chose eQ Homes.

Do you have any advice for other Realtors?
It’s great to have such a great builder in our city to work with.  The sales staff has always been very helpful and knowledgeable.  You will definitely be appreciated when you choose to work with eQ Homes.

At eQ Homes we love working with Realtors. Visit our online Broker Portal to learn about our VIP Broker Bonus Program.

 


It’s a SAMs sweep for eQ Homes

eQ’s SAM awards sweep included best town home model for The Atticus.

Multiple wins for its marketing and model home strategies mean a SAMs sweep for eQ Homes this year.

The builder captured seven trophies at the sales and marketing (SAM) event organized by the Greater Ottawa Home Builders’ Association (GOHBA). eQ also took the Grand SAM for the most wins during the awards luncheon on Tuesday at the Infinity Convention Centre.

eQ’s SAM wins come just weeks after the company scooped up the prestigious production builder of the year prize along with best new planned community for its Greystone Village development at GOHBA’s Housing Design Awards.

“It’s been a great year for awards and sales,” said Tobin Kardish, eQ’s marketing and brand manager after the luncheon. “It’s been a real team effort, and that’s reflected in the response from our homeowners and our peers.”

He said the secret to successful marketing in the housing sector is “caring. If you care about your homeowners and your community, it shows.”

The company scored big across a range of SAM categories, from models and most environmentally friendly builder to top sales representative.

eQ Homes’ River Terraces in Greystone Village won best condo project at the SAMs.

Greystone Village was also in the SAM winner’s circle, this time for best condo project, while eQuinelle, eQ’s golf-course development in Kemptville, snapped up the best community prize. It’s the third year in a row eQ has nabbed the community category, winning last year for Greystone Village, & in 2016, for eQuinelle.

 

This is an excerpt from an article originally posted by Patrick Langston on AllThingsHome.ca.

 

 

 

 


eQ Homes Takes Top Honours at GOHBA Awards Gala

 

 

FOR IMMEDIATE RELEASE

 

eQ Homes Takes Home Top Honours at GOHBA Awards Gala

 

Ottawa, ON – In a night filled with distinctive honours, eQ Homes solidified its reputation as one of Ontario’s leading real estate companies, taking home three prestigious awards at the 35th Annual Housing Design Awards Gala.

 

With more than five hundred people in attendance, eQ Homes was honoured with the coveted Special Achievement Award: Production Builder of the Year, as well as the Production Home Award: Attached (2,000 sq. ft. or less) for The Atticus, and the New Community (Planned) Award for Greystone Village.

 

The Greater Ottawa Home Builders’ Association’s (GOHBA) Awards Gala is a celebration of the industry’s successes in innovation, quality of design and construction.  Since 1951, GOHBA has been the voice of the building, land development and professional renovation industry in the Greater Ottawa area, with over 350 members.

 

“eQ Homes is proud and honoured to receive such recognition,” says Josh Kardish, VP of eQ Homes. “As a company, we’re dedicated to cultivating creativity by challenging the status quo and encouraging innovation. Receiving these awards is a sign that we’re meeting and exceeding those goals.”

 

Building superior, energy-efficient communities of the highest quality, eQ Homes is responsible for an impressive series of award-winning residential communities throughout the Greater Ottawa area, creating communities in which to live, work and play.

 

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Click here to return to www.eqhomes.ca.


REIN Names Ottawa #1 For Real Estate Investors

The Real Estate Investment Network (REIN) has named Ottawa as the top city in Ontario for real estate investors. The report looks at many factors besides the real estate market including the city’s economy, population, employment market, etc. According to REIN, Ottawa’s real estate cycle is leading up to a boom, making this a good time to invest in property in Ottawa.

Click here to read REIN’s Top Ten Ontario Towns and Cities 2018 Report on Ottawa. 

 

 

Click here to return to www.eqhomes.ca.


eQ Homes Wins at the GOHBA Housing Design Awards

We’re proud and honoured to announce that eQ Homes has won at the GOHBA 2017 Housing Design Awards. The Anderson model at Fernbank Crossing received an award in the Production Home Single Detached (2,000 sq. ft. or less) category.

 


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2018 GOHBA Housing Awards Production Builder of the Year
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